Senior Frigoriste Technician (m/w/d)
Senior Frigoriste Technician - Switzerland
Job Description
We're looking for a skilled Field Service Technician – Controlled Temperature Units (CTU) to maintain, calibrate, diagnose, and repair our customer's Controlled Temperature Unit (CTU) fleet — from -80°C freezers to incubators and climatic chambers. This role also integrates with the on-site Customer Service Engineers (CSE) team, extending support to simpler lab devices.
All activities will be performed in GxP regulated environment and might require access to EHS regulated areas (e.g. ATEX, work at height, potent compound, …
Activity types:
- temperature mapping and support to qualification,
- maintenance and calibration,
- diagnose, test, and repair,
- cleaning and decontamination,
- Customer’s material handling,
- GxP record of performed activities in Customer’s CCMS/SMMS systems in line with ALCOA+ principles.
- Provide timely, knowledgeable, and quality repairs of Customers’ appliances,
- Maintain high-quality Customer service and care,
- Look for ways to improve business performance and enhance the Customer experience,
- Communicate benefits of the Value-Added Services Process to the Customer,
- Author maintenance & calibration protocols in line with pertinent standards (ISO, USP, …),
- In addition, will integrate and support the Customer Service Engineers (CSE) team on site, performing frontline assistance, maintenance and qualification of simple devices, such as: thermometers, heat blocks, analytical balances, refrigerated centrifuges, ... (non-exhaustive list).
Requirements
- Proven work experience as a Refrigeration/Cooling Appliances Repair Service Technician or similar role
- Valid authorization to work with refrigerants in industrial applications (Swiss VFB-K Art. 1 Abs. 1 Bst. B or equivalent).
- Swiss Federal Certificate of Capacity as an Installer-Electrician or Eligibility for or possession of specific limited installation licenses under Articles 13, 14, or 15 of the Low-Voltage Electrical Installations Ordinance (OIBT/NIV).
- Previous experience in a GxP environment will be considered as preferential.
- Business proficiency in English and German. Any other language would be appreciated.
- Must possess and maintain a valid driver’s license.
